Last updated: 24 July 2025

Welcome to Bio Great.

By accessing or using thebiogreat.com (the “Site”) or

purchasing any product from Bio Great (collectively, “we,” “us,” or “our”), you

(“you,” “your,” or “Customer”) agree to be bound by the following Terms of Service

(“Terms”). Please read them carefully. If you do not accept all of these Terms, you

may not use the Site or purchase our products.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use

this Site or place an order. By using the Site, you represent and warrant that you

meet this requirement.

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not use our products

or Site content:

● In any way that violates applicable local, national, or international law or

regulation.

● To infringe upon or violate our intellectual-property rights or the rights of

others.

● To transmit, upload, or distribute any viruses or malicious code.

● To collect or track personal information of others without consent.

We reserve the right to refuse service, terminate accounts, or cancel orders at our

sole discretion if we believe a user is in breach of these Terms.

3. Products & Medical Disclaimer

Our herbal oils, balms, soaps, and related items are cosmetic or wellness products

and are not medicines. They are not intended to diagnose, treat, cure, or

prevent any disease. Information on the Site is provided for educational purposes

only and should not substitute for professional medical advice. Always consult

your doctor before using any new product, especially if you have a medical

condition, are pregnant, or are taking medication.

4. Pricing, Orders & Payment

All prices are listed in Pakistani Rupees (PKR) unless otherwise indicated. Prices

are subject to change without notice. We reserve the right to limit the sales of our

products to any person, geographic region, or jurisdiction and may exercise this

right on a case-by-case basis.

Payment must be made in full at checkout using the payment methods we provide

(e.g., credit/debit card, bank transfer, or cash-on-delivery where available). By

submitting payment information, you represent and warrant that you have the legal

right to use the selected payment method.

5. Shipping & Delivery

Processing times, shipping charges, and estimated delivery windows are stated in

our Shipping Policy, which forms part of these Terms. Risk of loss and title for

purchased items pass to you upon our delivery to the carrier. International

customers are responsible for any customs duties, taxes, or import fees.

6. Returns & Refunds

Because our products are personal-care items, all sales are final except in cases

of damage in transit or an error on our part. For qualifying issues, please email

care@thebiogreat.com within 48 hours of delivery with photos and your order

number. Approved claims will be repaired, replaced, or refunded at our discretion.

Full details are available in our Returns & Refunds Policy.

7. Accuracy, Completeness & Timeliness of Information

We strive to ensure that information on the Site is accurate and current, but we do

not guarantee that descriptions, pricing, or other content are error-free. We may

correct errors, inaccuracies, or omissions and update information at any time

without prior notice.

8. Intellectual Property

All trademarks, service marks, product names, logos, text, graphics, and other

content on the Site are the property of Bio Great or its licensors and are protected

by Pakistani and international intellectual-property laws. You may not reproduce,

duplicate, copy, sell, resell, or exploit any portion of the Site without express

written permission from us.

9. Third-Party Links & Tools

The Site may contain links to third-party websites or provide access to third-party

tools. We do not endorse and are not responsible for any third-party content or

services. Your use of third-party tools or sites is entirely at your own risk and

subject to their own terms.

10. User Comments & Submissions

If you submit reviews, comments, suggestions, or other materials, you grant us a

non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce,

edit, and publish that content in any medium. We may, but are not obliged to,

monitor or remove user content we consider unlawful, offensive, or in violation of

these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, Bio Great, its directors, officers, employees,

and affiliates shall not be liable for any direct, indirect, incidental, punitive, or

consequential damages of any kind arising from your use of the Site or any

product purchased through it, including—but not limited to—loss of profits,

revenue, data, or other intangible losses, even if we have been advised of the

possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Bio Great and its affiliates from

any claim or demand (including reasonable attorneys’ fees) arising out of your

breach of these Terms, your violation of any law, or your infringement of any third-

party rights.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that

provision shall nonetheless be enforceable to the fullest extent permitted by

applicable law, and the unenforceable portion shall be deemed severed from these

Terms without affecting the validity of the remaining provisions.

14. Termination

These Terms are effective unless and until terminated by either you or us. You may

terminate at any time by discontinuing use of the Site. We may terminate your

access to the Site at any time without notice if we believe you have violated these

Terms.

15. Entire Agreement & Governing Law

These Terms, together with any policies or operating rules posted by us on the

Site, constitute the entire agreement between you and Bio Great. They are

governed by and construed in accordance with the laws of the Islamic Republic of

Pakistan. Any dispute shall be subject to the exclusive jurisdiction of the courts of

Faisalabad, Pakistan.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will

take effect immediately upon posting to the Site. It is your responsibility to review

these Terms periodically for updates.